Support

Involve is a hosted software platform accessed securely via web browser, so there is no significant up-front and ongoing IT expenditure. Importantly, as data security is of paramount importance for any client, we ensure all data is located within highly secure Data Centers that provide a fully managed and secure environment 24/7. We maintain strict data integrity with five distinct levels of inbuilt security covering the physical environment, firewalls, and encryption, ensuring peace of mind for our clients and their customers.

While we provide extensive training, online help and access to personal assistance, our clients have full access to technical support as required. Should technical assistance be needed our customer service team is able to answer your call with a response relevant to the technical issue experienced. As we work with international clients the Involve help desk operates 24 hours 7 days per week.